![]() |
Product | Helpdesk Sweet - Canned Reply |
![]() |
Preview | View Product Page |
![]() |
Forked from | SupportCandy - Canned Reply |
![]() |
Original by | SupportCandy |
![]() |
Version | 3.0.8 |
![]() |
Last updated | 2 May 2025 |
![]() |
Published | 24 April 2025 |
![]() |
Support Policy | Beginner’s guide to using Festinger Vault |
Featured Image
Direct Product Link
Changelog
Version 3.0.8- Added: Option to allow agents to manage their own canned replies.- Improved: Canned replies search functionality.- Fixed: Issue with canned replies not displaying correctly in certain browsers.- Fixed: Security vulnerability related to user input sanitization.- Updated: Documentation for better clarity.- Added: Compatibility with the latest version of the original plugin.- Improved: Performance optimization for large databases.- Fixed: Minor UI bugs reported by users.
Support Rules
To ensure a smooth support experience, please follow these guidelines:
- Check the Documentation First – Reviewing the official guides and FAQs can resolve many common issues.
- Be Clear & Detailed – When asking for support, include details such as error messages, screenshots, and steps to reproduce the issue.
- Respect Our Scope – We assist with installation, basic troubleshooting, and guidance but do not offer custom development.
- No Requests for Original Developer Support – If you need direct assistance from the original developer, please consider purchasing an official license.
Final Words
Congratulations, you made it to the end of this post! Open-source thrives on collaboration, innovation, and accessibility.
At Festinger Vault, we believe in supporting a growing community by providing access to GPL-licensed resources. Whether you’re a developer, designer, or enthusiast, we encourage responsible experimentation, learning, and sharing.
If you enjoy using open-source tools, consider supporting the original developers by purchasing a license when needed. Let’s build together and keep innovation open to everyone.