This is a support topic for Envato Elements – Photos & Elementor Templates
The intention of this topic is to give you the opportunity to discuss problems and difficulties with other Festinger Vault customers, e.g. how to address incompatibilities or fix bugs, report malfunctioning features, or get help on how to configure this download.
You can ask us for update requests here as well!
To request an update of a particular theme or plugin, kindly let us know your preferred version number and we will update it as soon as possible. Although update requests usually do not make much sense because we publish them as soon as they are available and we have the time to upload them.
Please update Envato Elements – Photos & Elementor Templates 2.0.11 to 2.0.11 Subscription Required You need an active Envato Elements subscription to continue. @Steve I followed the instructions to the letter.t I have tried installing and deleting and then clearing the envato cache before re-installing the plugin. It continues to give me the same message: Please visit [Envato Elements to subscribe, then return to WordPress and click Get Started.
We would LOVE to update to its latest version, but we encountered an issue with the activation with its latest version. We’re unable to bypass the security in its latest version, as it’s making a lot of server API calls. We will update the file as soon as possible once we got a solution for this.
We would LOVE to update to its latest version, but we encountered an issue with the activation with its latest version. We’re unable to bypass the security in its latest version, as it’s making a lot of server API calls. We will update the file as soon as possible once we got a solution for this.
Thank you for contacting us. This is an automated response from our helpful community robot, @FestyBot.
We understand that you have a question regarding a license key. Unfortunately, we cannot provide license keys as it is financially infeasible for every customer to purchase one. However, we assure you that 99,99% of the plugins posted in our WordPress repository will work without needing a license key.
Meanwhile, I’m tagging my teammate @Steve to see if the file can be replaced or updated. If it’s available, he will upload it as soon as possible for you. You will receive an email reply if it’s available.
If you are experiencing any issues or need additional support with certain plugin features, please get in touch with one of our team members by tagging them in your message.
Thank you for being a part of our community and helping to make it even more awesome.
Best regards, @FestyBot (Please note that I am not a human)
@bigmaster, I installed Envato Elements – Photos & Elementor Templates and I couldn’t download anything… can you? Does it not ask for the serial number?
Thank you for contacting us. This is an automated response from our helpful community robot, @FestyBot.
We understand that you have a question regarding a license key. Unfortunately, we cannot provide license keys as it is financially infeasible for every customer to purchase one. However, we assure you that 99,99% of the plugins posted in our WordPress repository will work without needing a license key.
Meanwhile, I’m tagging my teammate @Steve to see if the file can be replaced or updated. If it’s available, he will upload it as soon as possible for you. You will receive an email reply if it’s available.
If you are experiencing any issues or need additional support with certain plugin features, please get in touch with one of our team members by tagging them in your message.
Thank you for being a part of our community and helping to make it even more awesome.
Best regards, @FestyBot (Please note that I am not a human)
You can ask us for update requests here as well! 
