This is a support topic for Improved Sale Badges for WooCommerce
The intention of this topic is to give you the opportunity to discuss problems and difficulties with other Festinger Vault customers, e.g. how to address incompatibilities or fix bugs, report malfunctioning features, or get help on how to configure this download.
You can ask us for update requests here as well!
To request an update of a particular theme or plugin, kindly let us know your preferred version number and we will update it as soon as possible. Although update requests usually do not make much sense because we publish them as soon as they are available and we have the time to upload them.
I just tested the plugin and it works without an issue. Would you be able to remove the old version of this plugin and install it as a new one? (your existing data will remain saved)
No, we don’t need any additional data, as we can log in based on the email address you used during the signup. Please note we do this only upon the approval of our users.
I just checked your account and you should be able to download it again
There was a small issue with your license, but I fixed that from the backend.
We would LOVE to update to its latest version, but we encountered an issue with the activation with its latest version. We’re unable to bypass the security in its latest version, as it’s making a lot of server API calls. We will update the file as soon as possible once we got a solution for this.
You can ask us for update requests here as well! 
