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Product | HelpfulCandy - Knowledgebase |
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Preview | View Product Page |
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Forked from | SupportCandy - Knowledgebase |
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Original by | SupportCandy |
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Version | 3.0.6 |
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Last updated | 24 April 2025 |
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Published | 24 April 2025 |
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Support Policy | Beginner’s guide to using Festinger Vault |
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Changelog
3.0.5: - Added: Compatibility with the latest version. - Fixed: Minor bug fixes related to article display on mobile devices. - Improved: Search functionality for faster and more accurate results. - Updated: Security patches to address potential vulnerabilities. 3.0.4: - Added: Option to embed videos directly into articles. - Fixed: Issue with category sorting in the knowledge base. - Improved: Article submission form. 3.0.3: - Added: User role-based access control for knowledge base articles. - Fixed: Typo in plugin description. - Improved: Performance optimizations for large knowledge bases. 3.0.2: - Added: Shortcodes for displaying specific articles or categories. - Fixed: Conflict with certain themes. - Improved: Responsive design for better mobile experience. 3.0.1: - Initial Release: HelpfulCandy - Knowledgebase, a forked version of SupportCandy - Knowledgebase.
Support Rules
To ensure a smooth support experience, please follow these guidelines:
- Check the Documentation First – Reviewing the official guides and FAQs can resolve many common issues.
- Be Clear & Detailed – When asking for support, include details such as error messages, screenshots, and steps to reproduce the issue.
- Respect Our Scope – We assist with installation, basic troubleshooting, and guidance but do not offer custom development.
- No Requests for Original Developer Support – If you need direct assistance from the original developer, please consider purchasing an official license.
Final Words
Congratulations, you made it to the end of this post! Open-source thrives on collaboration, innovation, and accessibility.
At Festinger Vault, we believe in supporting a growing community by providing access to GPL-licensed resources. Whether you’re a developer, designer, or enthusiast, we encourage responsible experimentation, learning, and sharing. 
If you enjoy using open-source tools, consider supporting the original developers by purchasing a license when needed. Let’s build together and keep innovation open to everyone. 