HelpfulCandy - Productivity Suite

[FestyBot]

	Product	HelpfulCandy - Productivity Suite
	Preview	View Product Page
	Forked from	SupportCandy - Productivity Suite
	Original by	SupportCandy
	Version	3.0.1
	Last updated	2 May 2025
	Published	2 May 2025
	Support Policy	Beginner’s guide to using Festinger Vault

Install or download this product

The [HelpfulCandy - Productivity Suite] available through Festinger Vault is an independent version maintained by our team. We are not affiliated, endorsed, or associated with SupportCandy in any way.

Our support is exclusively for the forked version available in Festinger Vault. If you require official updates, premium features, or priority support from the original developers, we strongly recommend purchasing a valid license from them.

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HelpfulCandy - Productivity Suite forked from SupportCandy - Productivity...

Changelog

3.0.1Fixed: PHP 8.1 Compatibility IssuesImproved: Security enhancements to prevent XSS attacksAdded: Ability to filter tickets by custom fieldsUpdated: Enhanced email piping functionality for better reliabilityFixed: Resolved issue where attachments were not displaying correctlyImproved: UI/UX improvements for a smoother user experienceAdded: New shortcodes for displaying ticket submission formsUpdated: Enhanced knowledge base search functionalityFixed: Resolved issue with agent collision detectionImproved: Performance improvements for faster loading times

Support Rules

To ensure a smooth support experience, please follow these guidelines:

• Check the Documentation First – Reviewing the official guides and FAQs can resolve many common issues.
• Be Clear & Detailed – When asking for support, include details such as error messages, screenshots, and steps to reproduce the issue.
• Respect Our Scope – We assist with installation, basic troubleshooting, and guidance but do not offer custom development.
• No Requests for Original Developer Support – If you need direct assistance from the original developer, please consider purchasing an official license.

Final Words

Congratulations, you made it to the end of this post! Open-source thrives on collaboration, innovation, and accessibility.

At Festinger Vault, we believe in supporting a growing community by providing access to GPL-licensed resources. Whether you’re a developer, designer, or enthusiast, we encourage responsible experimentation, learning, and sharing.

If you enjoy using open-source tools, consider supporting the original developers by purchasing a license when needed. Let’s build together and keep innovation open to everyone.

[chawkii]

just to let you know , none of the supportcandy plugins are working ! I already made a private ticket but you haven’t resolved it