Our network has been offline since 30 minutes due to a DDOS attack on all of our servers. We’re doing our upper best to solve this issue as soon as possible. We will post the updates on this thread if there is something to mention!
Update: we have found the problem and the disk of our dedicated server has been damaged due to unknown reasons. Fortunately, we have backups available (we make every 6 hours a backup of our system) and we will be restoring a backup by tomorrow morning.
We are really sorry for the inconvenience, but you can be rest assured that the services are back to normal again by tomorrow morning.
You guys have been extremely kind to us. Take all the time you guys need and rest assured customers understand the hardships. Thank you for your services and good luck!
The issue was/is (apparently) a disk fault (perhaps an update to the threads subject is in order)… either way these things happen and I’m sure they are doing their best to resolve… and yes maybe its time to look at a better upstream provider and/or server spec.
We’re sorry but after the transfer to a new hard disk on our existing dedicated server, we noticed that there was a serious issue with the server itself.
We’re currently moving our entire system to two new dedicated servers (one for the main website and one for the engine, and we have a 3rd which controls all the database systems).
The system will be back in 30-40 minutes.
Again, we’re sorry for the inconvenience.
That’s right, it’s a password protected to disallow access to our live website as we’re enrolling the new migration.