Superior Support: Manuals & Help Center

:shopping: Product Superior Support: Manuals & Help Center
:link: Preview View Product Page
:heart_hands: Forked from Awesome Support: Documentation & Knowledgebase
:pencil: Original by Awesome Support
:1234: Version 4.6.3
:clock1: Last updated 3 May 2025
:date: Published 3 May 2025
:open_book: Support Policy Beginnerโ€™s guide to using Festinger Vault

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Changelog

Version 4.6.3Fixed: Issue with shortcodes not rendering correctly in certain environments.Improved: Enhanced search functionality for faster and more accurate results.Added: New option to customize the appearance of the documentation portal.Updated: Compatibility with the latest version of the core plugin.Security: Addressed a potential XSS vulnerability. Version 4.6.2Fixed: Resolved a bug that caused incorrect display of article timestamps.Improved: Optimized performance for faster loading times.Added: Support for embedding videos from various platforms.Updated: Documentation to reflect recent changes in the plugin. Version 4.6.1Fixed: Minor styling issues in the documentation layout.Improved: Enhanced responsiveness for mobile devices.Added: Option to enable or disable comments on documentation articles. Version 4.6.0New: Introduction of a brand-new interface.Fixed: Several bugs.

Support Rules

To ensure a smooth support experience, please follow these guidelines:

  • Check the Documentation First โ€“ Reviewing the official guides and FAQs can resolve many common issues.
  • Be Clear & Detailed โ€“ When asking for support, include details such as error messages, screenshots, and steps to reproduce the issue.
  • Respect Our Scope โ€“ We assist with installation, basic troubleshooting, and guidance but do not offer custom development.
  • No Requests for Original Developer Support โ€“ If you need direct assistance from the original developer, please consider purchasing an official license.

Final Words

:rocket: Congratulations, you made it to the end of this post! Open-source thrives on collaboration, innovation, and accessibility.

At Festinger Vault, we believe in supporting a growing community by providing access to GPL-licensed resources. Whether youโ€™re a developer, designer, or enthusiast, we encourage responsible experimentation, learning, and sharing. :tada:

If you enjoy using open-source tools, consider supporting the original developers by purchasing a license when needed. Letโ€™s build together and keep innovation open to everyone. :wink: