HelpfulCandy - Chatty Integration

[FestyBot]

	Product	HelpfulCandy - Chatty Integration
	Preview	View Product Page
	Forked from	SupportCandy - Slack integration
	Original by	SupportCandy
	Version	3.0.3
	Last updated	1 May 2025
	Published	1 May 2025
	Support Policy	Beginner’s guide to using Festinger Vault

Install or download this product

The [HelpfulCandy - Chatty Integration] available through Festinger Vault is an independent version maintained by our team. We are not affiliated, endorsed, or associated with SupportCandy in any way.

Our support is exclusively for the forked version available in Festinger Vault. If you require official updates, premium features, or priority support from the original developers, we strongly recommend purchasing a valid license from them.

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HelpfulCandy - Chatty Integration forked from SupportCandy - Slack integration...

Changelog

3.0.3 (Latest Update) - Added: Support for custom post types for tickets. - Improved: Performance optimizations for large installations. - Fixed: Bug causing incorrect notifications for certain ticket statuses. - Fixed: Security vulnerability related to user input sanitization. - Updated: Compatibility with the latest version of the helpdesk plugin. 3.0.2 - Added: Ability to customize notification templates. - Improved: UI/UX enhancements for settings panel. - Fixed: Issue with ticket assignment notifications. 3.0.1 - Initial release of HelpfulCandy - Chatty Integration (forked from SupportCandy - Slack integration).

Support Rules

To ensure a smooth support experience, please follow these guidelines:

• Check the Documentation First – Reviewing the official guides and FAQs can resolve many common issues.
• Be Clear & Detailed – When asking for support, include details such as error messages, screenshots, and steps to reproduce the issue.
• Respect Our Scope – We assist with installation, basic troubleshooting, and guidance but do not offer custom development.
• No Requests for Original Developer Support – If you need direct assistance from the original developer, please consider purchasing an official license.

Final Words

Congratulations, you made it to the end of this post! Open-source thrives on collaboration, innovation, and accessibility.

At Festinger Vault, we believe in supporting a growing community by providing access to GPL-licensed resources. Whether you’re a developer, designer, or enthusiast, we encourage responsible experimentation, learning, and sharing.

If you enjoy using open-source tools, consider supporting the original developers by purchasing a license when needed. Let’s build together and keep innovation open to everyone.